Cubbi Service Fees (Assisted)

This article explains the service fees and optional extras available on Cubbi’s Assisted Management platform (not Full Management).

💰 Cubbi Service Fee (on Rent Payments Only)

Cubbi charges a service fee each time rent is paid through the platform. This fee is a percentage of the current weekly rent amount, including GST, and is automatically deducted from the Owner’s payout.

  • The exact percentage varies based on the rent amount — as rent increases, the percentage may decrease due to the way the fee is calculated.
  • You can view the pricing breakdown here: Assisted Management Pricing.
  • This fee is only charged when rent is successfully paid via Cubbi.

🧠 If you're on a legacy plan, your service fee structure may be different. Contact us if you're unsure which plan you're on.

Note:

  • The service fee only applies to rent. If a tenant pays a non-rent invoice (e.g. water), the full amount goes to you — no service fee is deducted.

🙅‍♂️ Tenant Fees

Cubbi does not charge tenants any fees to rent a property through Cubbi. Cubbi does not charge any transaction fees to tenants.

⚙️ Optional Extras

These add-ons are entirely optional and help you advertise, screen, and manage tenants more efficiently.

📣 Advertising on Realestate.com.au & Domain – $199

  • Promote your property on the major portals until leased or withdrawn.
  • You can list for free on Cubbi only, but this upgrade gets you wider exposure.

💠 Premiere Listing Upgrade – $549

  • Upgrade your listing to a Premiere ad on realestate.com.au for 30 days.
  • This is the highest level of visibility available and can dramatically increase enquiries.

🧠 Screening Package – $160

  • Professional screening of unlimited applications to secure a new tenant (or until your listing is removed).
  • Includes ID verification, income checks, tenancy databases, and rental history.

📄 Single Application Screening – $99

  • Full screening of one application only.
  • Same checks as the full package but used case-by-case.

✅ Tenant Checks – $29 each

  • Tenants can check themselves, or owners can run a check on any applicant.
  • Includes tenancy databases and rental history.

🪧 For Lease Sign – $149

  • Professionally installed and removed.
  • The sign is not yours to keep — it's part of a temporary campaign.

🔁 Break Lease Management – $300 (usually reimbursed)

  • Cubbi manages the entire break lease process.
  • In most cases, this fee is fully reimbursed by the outgoing tenant as part of their lease obligations.

👥 Change of Tenants – $229 (usually reimbursed)

  • Covers updating the lease when one tenant leaves and another joins mid-tenancy.
  • Includes a new agreement, ID checks, and tenant screening.
  • This cost is typically reimbursed by the incoming/outgoing tenants.

📹 Virtual Routine Inspection – $80

  • A live video inspection with your tenant using their phone camera.
  • Cubbi guides the inspection, then uploads a full report and video recording to your account.

To view your fee invoices in Cubbi:

  1. Go to Transactions
  2. Click on the transaction to expand it
  3. Click View Invoice

🧰 Third-Party Services

Cubbi may refer you to external providers for services like:

  • Entry/Exit or In-person Routine Inspections
  • Landlord & Building Insurance
  • Smoke Alarm Compliance
  • Professional Photography

These are billed directly by the provider.