I want to keep my tenant on Direct Debit

All leases created in Cubbi prior to the 11 March 2019 only had one payment option: Direct Debit. 

If Direct Debit is the only payment method listed in your lease there is no obligation to make Direct Debit Optional. If you are happy to allow your tenants to turn off their Direct Debit schedule follow these instructions. By making it optional they can pay rent via the New Payments Platform and BPAY.

Note: Regardless of the payment method used by the tenant (Direct Debit, NPP, BPAY), from the 11 March 2019 all payments received by Cubbi will be instantly transferred into your bank account via the New Payments Platform automatically (if your bank enables npp payments).

Making Direct Debit Optional is for tenants who want extra control or flexibility on how they pay. If the tenant is on a tight budget they should be extra diligent over their cash flow and paying their bills before Direct Debit is made optional.