How to pay with BPAY

To make a BPAY payment, log on to your online banking and use the Biller Code and Reference number provided by Cubbi. In this article we show you how.

1

Login to your online banking (outside of Cubbi)

Via your online banking. Choose the BPAY payment option in Bill Payment.

2

Enter your unique payment reference details 

  1. Login to your Cubbi Dashboard here
  2. Navigate to the 'Payments Due' page on your Dashboard by clicking on your tenancy (quick tip: make sure you're on the 'Tenant Dashboard')
  3. Click on 'Pay Now' and you'll then see your Biller Code and unique Reference Number (quick tip: these details are unique for your tenancy and can be used to pay your rent, bond and other invoices)
  4. Copy and paste the Biller Code and unique Reference Number to your online banking (outside of Cubbi)
  5. Enter the exact amount shown in Cubbi to pay. For example, if your invoice is $99.99, you'll need to pay $99.99, not $100! 

For non-rent payments: you need to pay the exact amount of the invoice owing. Otherwise, it will be allocated as a rent payment. This is because Cubbi automatically allocates all payments made by you. Learn more.

Don't get the reference number wrong! The Biller Code is unique to Cubbi and the same for everyone whereas your Reference Number is unique to your lease and it's how we know how to allocate the payment to your tenancy and not someone else.
3

Click Pay

That's it! Your BPAY payment is complete and can take 1-2 business days to reach Cubbi and to show up in your tenancy's payment records. We'll send through an auto-payment confirmation email once received. 

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