Tenant payment options
Tenants can make payments via BPAY, PayID and AutoPay.
There are 3 Payment Options
Note: Payment options available for each tenant depends on your lease terms and what the payment is for. Learn here.
AutoPay
AutoPay is where Cubbi automatically deducts rent from the renter's bank account when rent is due. It's a great 'set and forget' option to pay rent. AutoPay payments are processed via PayTo, enabling real-time payments (30 seconds) Learn more.
Renters who set up AutoPay before April 2024 will continue with the traditional direct debit method (3 business days) until they update their payment method.
Currently AutoPay is only available to pay rent. We will be adding the ability to use PayTo to pay bond and other invoices (eg. water) in the future.
PayID
PayID payments are initiated by the tenant inside their own bank account. However, instead of paying a BSB and Account Number, they will pay to a 'PayID' provided by Cubbi. Payments made via PayID are processed in real-time 24/7, 365 days a year. Approximately 30 seconds for the money to reach Cubbi, making it a fast and flexible way to make payments. Learn more.
To make payments via PayID your bank must offer NPP-enabled payments. Learn more.
BPAY
BPAY payments are initiated by the tenant inside their own bank account using a Biller Code and Reference Number provided by Cubbi. Processing times are 1-2 business days and is the most accessible way to pay rent for the majority of tenants, as long as they have access to their online banking. Learn more.