Enter the bank account verification deposit

If you have been sent a Bank Account Verification deposit into your bank account and you need to go back into Cubbi to enter the amount follow these steps:

For tenants

  1. Log into Cubbi
  2. Click on your tenancy (the property you are renting). If you're seeing 'Owner Dashboard' click on 'Tenant Dashboard' from the user menu
  3. Click on 'Direct Debit
  4. Click 'Verify'.
  5. Enter the amount you received into your bank account (note it may have already come back out by now, if so that's ok still enter the amount we put into your bank account)

For owners

  1. Log into Cubbi
  2. From your user menu  click on ' Bank Account' (if you're on mobile you'll need to click on 'User Settings' as per the video below)
  3. Click on 'Verify' next to your bank account
  4. Enter the amount you received into your bank account (note it may have already come back out by now, if so that's ok still enter the amount we put into your bank account)

Did not receive the verification deposit in your bank account? Follow these steps.