What happens if a tenant is late with a rent payment?
If the rent is not paid in full, as per the lease agreement, late rent notifications will be sent. Further information can be found here.
If the Tenant makes payment via Direct Debit, if the rent payment fails, Cubbi automatically retries the payment in 24 hours if no action is taken by the tenant.
Cubbi continues to send transparent messages to owners and tenants until the rent is paid. We notify owners and tenants at various points to help get the rent paid and ensure everyone knows their rights and responsibilities along the way.
If things get serious Cubbi will advise both parties about the consequences of falling too far behind and prepare termination/breach notices.