How to update Direct Debit bank account

For Tenants:

As a tenant you can update your Bank Account you use to pay rent via Direct Debit.


How to update your bank account

1

Log on to Cubbi

Navigate to the Direct Debit page on your Cubbi Dashboard, where you'll find your current Direct Debit schedule.

2

Click to Edit your bank account.

This will replace the existing bank account. If you add a new bank account, you will be asked to verify it.

Word of caution - most banks don’t allow you to set up a direct debit from a high-interest savings account. Please check with your bank before using a saving account. If you do happen to use a bank account that does not allow direct debits, the payment will fail and delay your rent payment. 

3

Done!

Nothing else to do. Please note, this edit will not affect any payments awaiting clearance.


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