Direct Debit processing times

Direct Debit payments take 3 business days to clear before the payment is marked as paid and reaches Cubbi.

Processing times

Direct Debit payments take 3 business days to clear into Cubbi. This is why Cubbi recommends your Direct Debit is deducted 5 days before (not business days) the rent due date. For clarity, payments are marked as 'paid' when the Direct Debit clears.

Weekends and Public holidays

If a Direct Debit payment is scheduled for a weekend or a public holiday, Cubbi will still initiate the payment however the banks will not start processing the payment until the next business day.

Delays can occur when clearing direct debits if the bank account details are incorrect or incomplete. As a result, the 3 business days begin once the correct details have been processed. This is the same for payments that have dishonoured.

List of public holidays (2019)

Banks will not process payments on Public holidays and weekends:

Australia Day 7 January
Good Friday 10 April
Easter Monday 13 April
ANZAC Day 25 April 
Queen's Birthday  8 June
Christmas Day 25 December
Boxing Day 26 December
New Year's Day 1 January

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