How to approve or decline an application?

After someone has applied for your property and the screening is complete, you have two options, Approve or mark the application as unsuccessful.

If you approve an application after the lease is fully signed by everyone (legally binding contract) all pending applications will automatically be marked as unsuccessful (so you don't need to do them individually).

Step by step:

  1. Log into your dashboard (owner)
  2. Select the vacant tenancy that has applications
  3. Select the pending application you want to approve or deny
  4. Click 'Approve Application' or 'Mark as unsuccessful.'

Watch the video above for more info.

Please note: this only applies to applications created after 23/02/2022.