How does Cubbi handle rent owing when switching to Cubbi during a tenancy?
When setting up an existing tenancy in Cubbi you have the option to enter any rent owing prior to switching to Cubbi.
Any rent owing prior to switching to Cubbi is recorded for proper records, however, Cubbi will not automatically deduct the rent from the tenant. It is the landlord's responsibility to either collect the rent outside of Cubbi or ask your tenant to contact Cubbi to make a one-off payment.
Please note: Cubbi will not actively follow up the tenant for outstanding rent owing prior to using Cubbi. It is the landlord's responsibility to organise this with the tenant prior to joining.
Standard late notifications will go out to the tenant and the landlord once the rent is 10 days behind outlining each parties responsibilities and steps that can be taken.